This information is for:
Adactus Housing Association, Beech Housing Association, Chorley Community Housing

Contact centre

The Group's Connect contact centre can be accessed by:

  • CallConnect t: 0845 505 3355 for low rate calls from BT landlines with a BT contract.  Calls cost 1p to 10p per minute (plus standard connection charge).
  • MobileConnect t: 0300 111 1133 for affordable call rates from mobiles, non-BT landlines and BT landlines with a third party contract (e.g. TalkTalk).  Calls cost 5p to 30p per minute and can be included in your free or discounted calls package.
  • CCH t:01257 244800 for a local rate call from the Chorley area.
  • WebConnect e: Facebook  or Twitter (Please do not use for emergencies).


When contacting us by phone, you will be asked to select either,

1 if your call is about a repair or maintenance issue; or

2 if your call is about any other issue; or

3 to be connected to an automated rent payment service. You will need you payment card details and credit or debit card to use this service.

Calls may be recorded and used for training and security purposes. If you are requesting information about a tenancy or asking for a service, you will be asked for information to identify yourself. This is done for Data Protection Act purposes and to prevent and detect tenancy fraud.

Our normal office opening hours are Monday-Friday 8am-6pm.

For emergencies outside of these hours, please contact us using the above numbers and select the option for emergency contact.

Adactus Housing Group head office


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Adactus Housing Group Ltd
Turner House
56 King Street

Chorley Community Housing head office

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Chorley Community Housing Ltd
Ann James House
32-34 St Thomas Road

Media and press enquiries

Weber Shandwick handle all press enquiries for all members of the Adactus Housing Group.

Please visit the Weber Shandwick website for more details.

t: 0161 238 9415

m. Sophie on 07515 994 513 or Andy on 07595 099 737

f: 0161 228 3076