Category: General

 
 
General | 09/12/2019
Dispensation for group-wide utilities 2019

Jigsaw Homes Group have approached the Northern Residential Property First-tier Tribunal because we want to enter into a long term agreement for a group wide Utility contract in respect of…

 
General | 04/12/2019
Essential maintenance work on our telephone system – Thursday 5 December

On the morning of Thursday 5 December, we will be carrying out essential maintenance work on our telephone system between 8am and 8:30am. During this time, calls will be directed…

 
Development, General | 03/12/2019
Forest Green, St. Helens – OPEN DAY!

Find your dream home with Snugg! ***COME ALONG TO OUR OPEN DAY*** Saturday 7th December 2019 10am – 3pm Our Forest Green development in St. Helens is an impressive collection…

 
General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

 
General, Jigsaw Group News | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

 
General | 12/11/2019
Homes for Cathy

Jigsaw Homes Group is a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people. We…

 
General | 07/11/2019
Tenants’ Annual Report 2019

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…

 
General, In Your Area, Neighbourhood | 28/10/2019
Good Neighbours Days resume

Last week our Good Neighbours Day resumed with the first event being held in Wigan on Wednesday 16 October. These events are a great opportunity for prospective residents to meet…