We recently ran a prize draw giving Jigsaw Rewards users the chance to win 10.2 Inch Wi-Fi 64GB Apple iPad. Once again, the response was tremendous with many more residents…
We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of shopping vouchers. Once more, the response was tremendous with even more residents registering…
Resident scrutiny takes place twice a year and involves groups of residents taking a close look at how certain areas of our organisation are being run.
At Jigsaw we monitor how we are doing by looking at important statistics about the organisation, known as Key Performance Indicators (KPIs). It’s really important to us to be transparent…
Each year, we ask groups of residents to take a close look at how certain areas of our organisation are being run, in a process called resident scrutiny. We wanted…
In November 2022, 293 Jigsaw Rewards members took part in a survey to tell us about the impact the cost of living crisis was having on them and to give us ideas on how we can try to help.
We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).
Early this summer we ran a survey on Jigsaw Rewards to raise awareness about our hoarding support service. We asked residents to read a news article on our website and feedback to us about their thoughts.
The Regulator of Social Housing has been seeking views on its proposals for tenant satisfaction measures. These are part of implementing changes to consumer regulation set out in the Government’s…
Through our Jigsaw Foundation programme, we have provided funding for a number of foodbanks across our regions. In 2020, we donated around £82,000 to foodbanks in Tameside, Oldham, Manchester, Wigan…
