Meet the team - Adactus Housing Association


    

Regional Manager:

Suzanne Bullock

Housing Management

The housing management team is responsible for looking after all issues that concern you about the neighbourhood. The team ensures that it looks after residents and the estate by delivering effective services related to the environment and anti-social behaviour. They will also make sure that rent is received on time and that residents keep to their tenancy agreement.

Each housing officer now has a 'patch' and looks after all issues within this area. Your Housing Officer will be your point of contact for any queries you may have which means, for example, you could speak to them if you are struggling to pay your rent or if you want to report an incident of anti-social bahaviour. 

Neighbourhood Services Manager:

Delroy Kerr


Housing Officers:

Billy Hoyle
David Crowe
Patrice Campbell
Andy Edwards
John Gilmore
Craig Bradshaw


Financial Inclusion Officer:

Tina Chadwick


Customer Services

Our Customer Service team will be your first point of contact for most inquiries. They are on hand to answer the phones and greet you at reception when you have an enquiry or appointment. They will take reports of your repairs, general enquiries and pass you onto the correct person for rent queries, environmental issues, rehousing enquiries or nuisance issues or anything else you might need.

Customer Services Manager:

Janine Mason


Customer Service Officers:

Jon Booth
Rachel Parkes
Rachel Gibbons
Beena Sharif
Julie Shore

Maintenance

Adactus have a large DLS team (Direct Labour Service) that is responsible for conducting all repairs and maintenance to your homes. They are also responsible for maintaining all parks and open spaces. This team is managed by the Performance Managers. If you need to report a repair call the office and the customer service team will order the job for you.

     
Performance Managers:

Andrew Broomhead
Steve Lindsay
Howard James
Dave Holmes

Surveyor:

Daniel Gantt


Regeneration Services

Regeneration is about more than buildings. Renaissance have dedicated staff that ensure that residents are fully involved in the process. The vision for Miles Platting should have a community to match and this team will help raise aspirations, increase access to services and lower crime and anti-social behaviour.


Neighbourhood Development  Officer:

Vicki Greer


Resident Involvement Officer: 

Isobel Richards